Terms and Conditions for Please&Thankyou Purchasers

Acceptance of these Terms and Conditions
Use of the Please&Thankyou (P&T) website in any way signifies your agreement to these Terms and Conditions.

Privacy Policy
Please&Thankyou provides a secure environment for the purchase of gifts. Personal information gathered by Please&Thankyou is used in the management of orders placed with Please&Thankyou. Personal information thus gathered will not be passed to third parties.  (See full Privacy Policy below)

Descriptions of items
All items are sold subject to the description and conditions specified in the data presented on the website in relation to that product. Please&Thankyou takes all reasonable care to ensure that all details, descriptions and prices of items appearing on the Please&Thankyou Virtual Department Store are correct. However, it cannot be held liable for errors or omissions and prices can change at any time.

Prices
All prices on the Please&Thankyou Virtual Department Store are shown inclusive of VAT (where applicable).

Payment Terms
Orders will only be accepted with payment. Please&Thankyou accepts cheques and all major credit and debit cards, which will be debited at the time the order is placed. Please&Thankyou may refuse to process a transaction for any reason or refuse service to anyone at any time at its sole discretion. Please&Thankyou will not be liable to any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

Price Promise 
Those items which feature both on the Please&Thankyou and the John Lewis websites will be priced by Please&Thankyou at or below the full retail price for the item as displayed on the John Lewis site. This does not apply to any special promotions, out of stock items or temporary discounts which may be featured on the John Lewis website. In the event that any item is found by a List User to be more expensive on the Please&Thankyou website than on the John Lewis website a credit voucher will be provided by Please&Thankyou to the List User’s Please&Thankyou account for the full value of the price discrepancy multiplied by the number of such items Ordered by the List User at the time of ordering.

Delivering purchases
If an item is in Please&Thankyou’s stock when it is bought from a Wish List, the item will be shipped in accordance with the instructions given by the purchaser through the website purchase mechanism, at the time of purchase.  The website will indicate delivery timeframes. Delivery will be by courier, post or Please&Thankyou delivery van, at Please&Thankyou’s discretion.

Delivery charge
The delivery charge for each items or group of items bought will be indicated during the website gift purchase process and included in the total purchase price. The same applies to charges for wrapping and other additional options and facilities offered at the time of purchase.

Overseas deliveries
Please&Thankyou does not deliver purchases to a value of less than £1,000 outside of the UK. If your order exceeds £1,000 arrangements can be made to ship your order abroad by calling Please&Thankyou Customer Service on 01483 211900. The Channel Islands are considered to be an international destination for this purpose.

Refunds
We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition and P&T have been advised of your intention to return the item within 14 days of delivery to you. The item must be physically returned within 28 days and in original, undamaged packaging. If the product returned is not in fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 30% of the original selling price from the refund amount. This does not affect your statutory rights. Products we are unable to refund or exchange.

We are unable to offer a refund or exchange on any item which has been subject to accidental damage. If the item was signed far when delivered it is assumed that it was in good condition at the time of delivery. Other items which may not be eligible for refund are personalised, made-to measure/order or perishable goods (such as food, plants or flowers) unless they are faulty: * For reasons of hygiene, safety and copyright, we cannot refund or exchange the following products unless they are faulty: Mattresses, mattress toppers, duvets, pillows, personal grooming products, cosmetics, pierced jewellery, children’s car seats, CD, DVD, tapes or other recording media, software or videos.

Return of Faulty Items 
Items which are faulty or not as described can be returned up to 28 days after delivery. Before a credit is provided or a replacement sourced the item(s) must be returned to the Please&Thankyou warehouse for inspection.  If the item is found to be faulty, Please&Thankyou will arrange to source a replacement without further charge and will refund the cost of transporting the item back to the Please&Thankyou warehouse.  If it is not faulty, or has been accidentally damaged post-delivery the item will be returned to the Purchaser subject to a delivery charge.

Contract creation
By pressing the Confirm Order button on the website, you are creating a contract with P&T. The contract is fulfilled by P&T when the item is accepted by the Purchaser or their representative unless it has been cancelled within 8 days of the contract commencement.

Limitation of Liability
To the extent permitted by law, Please&Thankyou disclaims any and all warranties of any kind, whether express or implied, in relation to items in the Please&Thankyou Catalogue and/or on a Wish List. This does not affect the Gift Purchaser’s statutory rights. To the extent permitted by law, Please&Thankyou shall not be liable to the Gift Purchaser, whether in tort, contract or otherwise, for any anticipated loss of profit, loss of profit, loss of opportunity, wasted expenditure, costs and fines or any indirect or consequential loss arising out of or in connection with any failure to deliver or complete a contract.

Changes to these Terms and Conditions
Please&Thankyou reserves the right to change these Terms and Conditions from time to time. The Terms and Conditions prevailing at the time any transaction is made are those which will prevail in relation to that transaction.

No waiver and entire agreement 
No failure or delay by a party to exercise any right or remedy provided under these Terms and Conditions or by law shall constitute a waiver of that (or any other) right or remedy and nor shall it preclude or restrict its further exercise. These Terms and Conditions constitute the entire agreement between Please&Thankyou and the Gift Purchaser.

Severance 
If any provision of these Terms and Conditions (or part of any provision) is found by any court or other competent authority to be invalid, illegal or unenforceable, that provision or part provision shall, to the extent required, be deemed not to form part of these Terms and Conditions and the validity and enforceability of the other provisions of these Terms and Conditions shall not be affected.

Governing Law
These Terms and Conditions are governed by the laws of England and Wales and the Gift Purchaser now submits to the exclusive jurisdiction of the English Courts.

Definitions
Purchase' means the person who applies a sum of money by way of a credit or debit card transaction to an item or items featured on the P&T website.

'Please&Thankyou Virtual Department Store' means the catalogue of items featured at the website located at www.Please&Thankyou.com

'Please&Thankyou' means Please&Thankyou plc, a company registered in England and Wales (company registration number 6738116), whose registered office address is: Delta Park, Smugglers Way, London SW18 1EG and whose VAT number is 945 9873 57.


Conditions of Use of the Please&Thankyou Website(s)

We are Please&Thankyou Ltd of Delta Park, Smugglers Way, London SW18 1EG.  Any reference to "we" or "us" or "our" shall be construed accordingly. We own and operate this website.

The contents of this website are intended solely for commercial use by Please&Thankyou plc. All website design, the Please&Thankyou trade marks, text, graphics and the selection and arrangement of such material and any computer programs or databases relating to the website are owned by us and cannot be used for any other purpose. No-one may reproduce or publish, transmit, distribute, display, modify or else sell or otherwise exploit any such downloaded material in any way, in whole or in part, any of the contents, this site, or any related computer programs and databases without the express authority of Please&Thankyou plc. Neither is any right, title or interest in any materials or software transferred to you as a result of any such activity.

Please note that when using this website, you may be directed to other sites. As such, please note that we do not assume any responsibility for the accuracy, content or availability of such other sites and shall not be liable for any damages or injury arising from that link or from goods, services or information supplied through such third party links. Moreover, we do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of, any of the information contained in such third party sites.

At any time and at our absolute discretion, we may notify you by email, fax or any other communication means, that we require you to desist forthwith from using this website and upon receipt of such notice, you will promptly cease use of the website and destroy all materials downloaded or otherwise obtained from this site in your then possession, custody or control, as well as all copies of such materials.

While we take all reasonable attempts to exclude viruses from this website, we cannot ensure such attempts will be successful and we do not accept any liability for such viruses. You are recommended to take all appropriate safeguards before downloading information from this website.

You shall not, without our express approval, distribute or otherwise publish any material containing any solicitation of funds, promotion, advertising, or solicitation for goods or services and you shall not use our website to solicit or encourage other persons to commit unlawful acts.

The prices and availability of any promotions, goods and services advertised on this website are all subject to change, and availability. We take all reasonable efforts to keep this website up to date. Moreover, the information and materials contained in our website are provided without warranties of any kind, either express or implied and all liability is excluded to the fullest extent permissible under the applicable law.

You agree to defend, indemnify and hold us harmless from and against any and all claims, damages, costs and expenses, including attorney's fees, arising from or related to your breach of any of these terms.

We do not exclude liability for death or personal injury cause by our negligence. We shall not be liable for any losses, damages or injury resulting from your access to, or inability to access this site, or from your reliance on any information contained in this site.

We encourage discretion when browsing the Internet using our or anyone else's service. Since some sites employ automated search results or otherwise link you to sites containing information that may be deemed inappropriate or offensive, we cannot be held responsible for the accuracy, lawfulness, legality, or decency of material contained in third-party sites and we strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.

Please note that by registering on our website you will provide us with personal details about yourself. We take reasonable precautions to secure any personal data but please note that it is not possible to guarantee the security of transmissions over the internet so we urge you to exercise appropriate discretion when using our website. Please read our privacy statement for details concerning your rights about your personal data.

We reserve at our absolute discretion the right to vary these Conditions of Use and any other basis upon which this site is to be used. As such, we suggest that you consult periodically this portion of the website so as to check for any changes but please note that your use of the site will be deemed to mean that you have accepted whatever Conditions of Use prevail at the time of such usage of the website as implying that you accept the basis upon which we want our website used.

Any terms and conditions concerning the usage of this website will be governed by the laws of England and any dispute concerning use of this website will be determined exclusively by the English Courts.